Lesson 1, Topic 1
In Progress

Case Study

Lakshmi Datti April 25, 2022

More than 1,000 customers reported dropping Progressive, and many more said they would not do business with the company since the company. As a senior management consultant, you have been asked by Progressive Insurance to analyze the new consumer capabilities so that the company can reach their customers effectively. Prepare a report that addresses these questions:

  1. Summaries some of the new consumer capabilities
  2. Suggest some new set of capabilities to help the company to cope and respond to the changes in consumer capabilities.