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Operational Excellence and Continuous Improvement


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UoC June 29, 2020

You are required to prepare your case study and answer before session commencement

This session will understand the building blocks of the Toyota Production System (TPS), which was the basis for Lean Manufacturing. Our discussion will explore how and how much TPS contributed to Toyota’s performance, and why it was difficult for other automotive manufacturers to replicate TPS. We will also examine the application of these principles to concepts like safety and resilience (or risk management) in operations. Study Questions

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  1. What are the principal elements of the Toyota Production System? What capabilities must an organization possess in order to implement TPS effectively?
  2. What is the role of the Andon cord in TPS?
  3. Can an operating system like TPS lead to sustainable competitive advantage? How easy or hard would it be for another organization to copy TPS?
  4. What needs to change at AirAsia if we want to look more like Toyota and Danaher?
  5. What are you going to do personally to facilitate the change?