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  • Siti Zaidah Binti Abdullah

    January 15, 2022 at 11:02 pm

    Q2; Workforce Diversity

    Benefits of having a diverse workforce :

    Creativity is improved in the diverse workforce as workers are from various backgrounds. Due to the diverse line of thought of the employees, they can incorporate new ideas in the organization and myriad ways of observing multiple factors in the organization based on their ethical experiences. Diversity also improves the productivity in the organization as there is the accommodation of more ideas, are more talents in the organization, improving the productivity potential. The organizations’ market opportunities expanded as potential clients and consumers adore the organizations that embrace diversity and treat employees equally. Variety also provides a positive reputation for the company, attracting potential and talented employees.

    Challenges of a diverse workforce :

    Communication issues arise due to diversity in the Workplace due to language barriers and the different communication styles in the organization. For example, young employees prefer new communication such as emails, while older employees prefer phone calls. When people from various cultures work together, there are chances of cultural misunderstanding, with the use of gestures being misinterpreted in the organizations. Diversity also lowers the decision-making process’s rate as the employees have diverse opinions, which requires adequate time to come into consensus in the organization; hence, more time is needed for the final decision to be reached. Discrimination may also occur in the organization with forms such as biasness and harassment experienced.

    Individual biasness in the organization:

    Individual biasness in the organization occurs in various forms. Gender baseness in the organization occurs when one gender is favoured over the other; this happens due to gender stereotyping and can be avoided by creating diversity goals supporting gender balance. Ageism, which is biasness against the older members, are also experienced and is overcome through mentorship programs and collaborations. Biasness may also occur based on the name structures of the members and mainly occurs during the hiring of employees and can be avoided through software that unveils the personal identification of individuals.

    Steps in fostering an inclusive organization :

    Leaders in the organization are educated to embrace and appreciate workplace diversity. The leaders are trained concerning workplace diversity and its significance. The organization should oversee the formation of a diversity council headed by a competent leader; this would ensure workplace diversity and gender and cultural balance. The organization’s variety of employees should be appreciated and celebrated, such as decision-making. Besides, the employees should be listened to provide better engagements. Furthermore, fruitful diversity meetings should be held regularly to address inclusiveness. In conclusion, the awareness goals and evaluation are communicated to provide for the strategic ambitions.

    Ensuring diversity is maintained and enhanced:

    Diversity is maintained and enhanced in the organization through various ways, including developing a company culture that accommodates the opinion of all employees regardless of available differences. The organization should embrace a multicultural workforce to make all the workers feel inclusion. The organization needs to adapt diverse thinking, which should be illustrated during the employees’ hiring process and seen as appreciating different versions of viewing issues. Diversity policies are also used to inspire the changes needed in accommodating diversity.