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  • Communication in the Workplace

    Posted by Aati Aatiya Hatar on January 17, 2023 at 8:21 pm

    Scenario

    In one of your information-gathering lunches with Informational Systems staff, you encounter

    an issue that you have seen while working with other organizations: communication.

    One individual complains about the daily mountain of emails she receives, with roughly half

    having nothing to do with her job. Another employee calls out the new team-sharing platform

    and the constant barrage of chats flowing in on the company’s team messaging platform. A

    sales employee likes to text message his teammates to prepare for important customer-facing

    meetings, but doesn’t like texts from his manager over the weekend. And, an individual from

    customer service appreciates video conferencing with her team but doesn’t relish the 9 p.m.

    meeting times to accommodate employees based internationally.

    Your Task

    Consider the digital communication platforms and tools discussed in this module. What

    strategies and tools do you believe are most effective for formal communication between senior

    management and employees? Which tools do you believe are best for team interaction? What

    strategy would you suggest for communication between departments and across geographical

    sites? Please explain your reasoning in terms of communication effectiveness, speed, and

    employee engagement.

    Aati Aatiya Hatar replied 2 weeks, 5 days ago 1 Member · 0 Replies
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