The ABC’s of Supervising Others

This course is for people who are new supervisors or who are interested in a supervisory position, as well as those who are team leads or part-time supervisors without a great deal of authority. This course is designed to help participants overcome many of the supervisory problems that they will encounter as workplace leaders. Dealing with the problems that a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement.

SMR HR Group · June 5, 2021

Learning Objectives
After you complete this course, you will be able to:

  • Adjust to the supervisor’s role with confidence.
  • Develop your skills in listening, asking questions, resolving conflict, and giving feedback to employees.
  • Identify key attitudes that you can develop to enhance your supervisory skills.
  • Use time management and planning techniques to maximize your success.
  • Develop a technique for giving instructions that are clear and understood.
  • Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent.

Topics Covered

  • Making the Transition
  • Behavior and Attitudes
  • Planning for Success
  • Listening Techniques
  • Communication Skills
  • Managing Conflict
  • Developing Relationships

About Instructor

SMR HR Group

31 Courses

Not Enrolled
RM 29.90

Course Includes

  • 39 Lessons
  • 1 Assessment