Supervisory Management Skills
This program is for people who are new supervisors or who are interested in a supervisory position, as well as those who are team leads or part-time supervisors without a great deal of authority. This course is designed to help participants overcome many of the supervisory problems that they will encounter as a workplace leader. Dealing with the problems that a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement.
Learning Objectives:
- Adjust to the supervisor’s role with confidence
- Develop your skills in listening, asking questions, resolving conflict, and giving feedback to employees
- Identify key attitudes that you can develop to enhance your supervisory skills
- Use time management and planning techniques to maximize your success
- Develop a technique for giving instructions that are clear and understood
- Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent
Certificate:
Participants who successfully completes the program qualifies to a certification of completion from University of Cyberjaya. Click here to view certificate sample.
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Course Includes
- 14 Lessons
- 31 Topics
- 1 Assessment
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