Learning Objectives:
- Adjust to the supervisor’s role with confidence
- Develop your skills in listening, asking questions, resolving conflict, and giving feedback to employees
- Identify key attitudes that you can develop to enhance your supervisory skills
- Use time management and planning techniques to maximize your success
- Develop a technique for giving instructions that are clear and understood
- Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent
Certificate:
Participants who successfully completes the program qualifies to a certification of completion from University of Cyberjaya. Click here to view certificate sample.
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