Robust Training Needs Analysis (TNA) 3

Programme Date: 28 February 2023 | Time: 2.30-5.30 pm (Malaysia Time)


SMR HR Group · February 17, 2023


Performance gaps affects organisational business outcomes. More so when these gaps are due to a lack of knowledge, skills and attitudes which can be addressed through learning solutions. It is evident that every organization benefits from a training/learning needs analysis. Whether the organisation is large, medium or small and even when only limited resources are available, TNA is beneficial as the root of performance gaps are addressed. This applies even to a global organization with vast resources and network of external partners.

TNA addresses individual competency gaps. Despite the benefits, the reliability and effectiveness in conducting a TNA and determining learning solutions for employees is being debated. In this session we will dispel the most common TNA issues and myths to maximize the benefits of TNA to achieve the desired business success


  • Questions to ask your stakeholders
  • Differentiate Competency, Performance, and Potential gaps
  • Determine Organisation level, job level or individual level needs
  • Use of Quantitative or Qualitative analysis tools
  • Application of the 70:20:10 framework
  • Benefit of Needs based learning strategies vs one size fits all learning strategy
  • Pre requisites for Return on Investment (ROI) Vs Return on Expectations (ROE) TNA

Your purchase includes:

  • Access to the presentation slides and handouts
  • Certificate of attendance from SMR HR Group

About Instructor

SMR HR Group

30 Courses

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Course Includes

  • 3 Lessons
  • Course Certificate